Guidelines for hotel
 reservation & excursions
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 Hotel rates
 & location
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 Procedure for hotel
 reservation & excursions
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 Reservation
 and payments
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 Methods of payment
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 Changes of hotel booking
 and cancellation of
 accommodation
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 Cancellation
 of excursions
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 Disclaimer
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 Information & inquiries
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MCI Suisse SA has reserved a large number of rooms in different hotel categories and proposes discounted room rates for FENS 2008 participants. Only reservations made through MCI Suisse SA will benefit from these rates. The majority of the hotels are located in the city centre. The Congress Centre can be easily reached from all hotels by public transportation.

Please note that reservations are made on a first come, first served basis.

Online accommodation booking will be possible from December 1, 2007 to May 14, 2008.
After this date, reservations will still be handled, but MCI Suisse SA will not be able to guarantee hotel accommodation.

HOTEL RATES & LOCATION

Download the hotels location flyer.

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PROCEDURE FOR HOTEL RESERVATION & EXCURSIONS

Connect to the FENS Forum website then click on Hotels & Excursions. Type in your registration number and confidential code as they were given to you when registering and click on “Continue”. You will be connected to MCI's website.
You will first be offered the possibility to book excursions. If you wish to do so, just follow the instructions on the webpage. Then you will have to click on "Hotel reservation".
Please note that you will have to proceed with the payment for the excursion(s) reserved before proceeding to hotel reservation.

If you do not wish to book an excursion, click on "No excursions".

For hotel reservation, you must first select the date you want to reserve and then check hotel availability.

Note: you will have make a separate payment for the hotel deposit.

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RESERVATION AND PAYMENTS

Please reserve your hotel no later than May 14, 2008. As hotel accommodation is subject to availability, requests received after this date will not be guaranteed.
Reservations are made on a first come, first served basis. Availability of rooms in each category is limited; names of persons sharing rooms must be indicated. Rates are intended per room, per night, service and VAT included.

No confirmation will be sent unless reservation is guaranteed:

- either by credit card: no debit will be made upon reservation. The full hotel bill will be paid directly to the hotel. Your credit card will only be debited in case of cancellation, modification or no show, as per the conditions below;
- or by bank transfer: a deposit representing the 1st night stay is required upon reservation, and the pre-paid amount will be deducted from the final bill when paid by the participant to the hotel.

From May 31, 2008, only guarantee by credit card will be accepted.

NOTE: hotel deposits are distinct from credit card payment for your registration at the FENS Forum.

GROUP RESERVATIONS

Group reservations (from 8 rooms) will be handled by MCI Suisse SA with separate contracts. Please contact MCI Suisse SA for further information.

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METHODS OF PAYMENT

Payment by personal checks cannot be accepted. All payments have to be effected in Swiss Francs (CHF). For hotel bookings: a deposit payment for the first night must accompany the hotel accommodation form.
Additional expenses such as mini-bar, laundry, etc. must be paid directly to the hotel when checking out.

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CHANGES OF HOTEL BOOKING AND CANCELLATION OF ACCOMMODATION

All changes of hotel reservations will be performed by MCI. Please do not contact the hotel directly. All changes must be requested in writing (fax, letter or E-mail). A handling fee of CHF 50.- per hotel room will be charged for every hotel modification received after May 31st, 2008.

Cancellations must also be sent to MCI Suisse SA in writing (fax, letter or E-mail). For cancellations received before May 31st, 2008, deposits will be refunded less CHF 100.- for administrative costs. In case of late cancellation (after May 31st, 2008) of reserved rooms or no-shows, we reserve the right to charge the full stay if the hotel room cannot be re-sold.

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CANCELLATION OF EXCURSIONS

Notification of cancellation must be made in writing. Full refund will be granted if written notice is received prior to May 31st, 2008. For cancellation after this date, no refund will be made. Full refunds will be made if an activity is cancelled due to lack of participation.

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DISCLAIMER

MCI Suisse SA as the Congress planner and FENS committees claim no liability for the act of any supplier to this meeting, nor liability for: personal injury, the safety of any attendee while in transit to or from this event, for any loss or damage, for delays in transport by air, sea, rail, road, weather, in case of strikes, sickness, war or other causes.

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INFORMATION & INQUIRIES

Any inquiries or requests concerning excursions or additional information, change or cancellation of room reservations, should be addressed directly to MCI Suisse SA.

Please refer to MCI Suisse SA website for further information concerning the terms and conditions.

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